Despatch & Delivery Options

All completed orders before 3pm are dispatched the same day, any orders after this time will be dispatched the following working day. Please note, that while every effort is made to get your products to you as quick as possible, Royal mail can take anywhere between 24hrs to 3 and sometimes 4 days for small parcels, and while this is not a perfect situation, It is beyond our control. Thank you for your patience.

  • Royal Mail Signed For, UK orders over £25 - FREE
Generally delivered within 2-3 working days, however, please allow up to 15 working days for your order to be received. Signed for orders must be signed for upon receipt.
  • Royal Mail Signed for, Insured up to £46, UK orders only, order value £25 and under - £2.99
Generally delivered within 2-3 working days, however, please allow up to 15 working days for your order to be received. Signed for orders must be signed for upon receipt.
  • Insured up to £500, Next Day Delivery,advised on orders over £46, within UK only (Royal Mail Special Delivery) - £6.99
Guaranteed next working day delivery before 1pm, if ordering before 3.00pm Monday to Friday. If ordering after 3.00pm the order will be dispatched the following working day. Delivery is not guaranteed on a Saturday, although items are successfully delivered the majority of the time.
  • International Signed For: Eire (Ireland), and Europe - £9.99
Generally delivered within 5 working days, however please allow up to 25 working days for your order to be received.
  • International Signed for: Rest of World - £16.99
Generally delivered within 5 working days, however please allow up to 25 working days for your order to be received.

 

Extra Information

All of our Royal Mail shipping methods require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if this is more convenient for you. All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

Insurance – PLEASE READ All our free flat rate and Signed For services are insured up to the value of £46. We recommend choosing the Special Delivery option for all orders over £46 as this covers goods up to £500 and is guaranteed next working day delivery. We can only refund/replace goods up to the value of £46 if the free flat rate or signed for option is chosen. If your order has not arrived within 5 working days (UK orders) and 14 working days (non-UK orders) please contact us quoting your order number in all correspondence.

International

Safe Vape can ship overseas, we always the signed for services, and have an excellent reputation in providing quality products worldwide. When ordering from outside the UK, please choose a tracked delivery service to ensure that your package does not get lost. We have had many customers who have got in touch to say that our delivery times and quality of products are second to none. Although, we can deliver to wherever you are, please bear in mind that every country has their own importation laws. Therefore, if your items are held by local customs, it is the responsibility of the customer to resolve this.